I'm the Ian Kay in question, and no, I haven't killed anyone in a Woolworth's. One time, I under-tipped a waitress who was really curt about whether she'd given us our complimentary pickles, but that's as far as it went.
I didn't mean to be so anonymous; blame my (1) Blogger illiteracy, and (2) not wanting to belabor points in the comments section. The article is polarizing, and both sides are stubborn. From my end, I've made peace with 'instigating a shouting session' instead of 'provoking a discussion.'
And I appreciate your thoughts on the ride, though I (obviously) disagree. And...um...I dunno. Can I help you with something? Were you looking to speak with me?
Or were you simply using my article as an effigy against Re-Imagineering? If that's the case, let me be clear: I was a guest writer. I have as much editorial control over that blog as you. If my opinions reflect the other writers', I don't know it.
If you'd like to get in touch with the blog's owners, I suggest leaving a comment. They approve all comments before posting them. It's how I submitted my article, and I imagine that if you wrote a rebuttal, there's a chance that they'd feature that, too.
(the Not Good but Certainly Well-Intentioned) Ian Kay.
Elsewhere on the internets, the editorial was quoted! And this writer goes on to suggest improvements that are much better than that shitty, shitty ride deserves!
I am proud to be featured on your blog, Grumpyfan.